Privacy Policy & Data Protection

Last update: 12.01.2025
At My Groom, we place the utmost importance on protecting your personal data. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our application and services, including the Premium version. By using our application, you agree to the practices described in this policy.

 

 

1. Data Provided by the User

When you use My Groom, we may collect the following information:

  • Your first and last name.

  • Your email address.

  • Information about your horses (names, activities, care, health, etc.).

  • Your notes, photos, contacts, and budget data entered in the application.

  • Your payment information for the Premium subscription. (Stripe)

1.2. Data Collected Automatically

When using the application, we automatically collect certain information, including:

  • Technical data: Device type, operating system, unique device identifier.

  • Usage data: Interactions with the application, usage frequency, time spent on each feature.

1.3. Data Collected via Third Parties

In some cases, we may receive information about you from third-party services, such as payment platforms for managing Premium subscriptions.

 

 

2. Use of Data

We use your personal data to:

  • Provide and personalize our services according to your needs.

  • Enable the management of your horses, care, activities, and notes.

  • Grant you access to Premium features.

  • Manage payments for the Premium subscription.

  • Send you important notifications (updates, reminders, etc.).

  • Improve our application and user experience.

  • Comply with legal obligations and ensure the security of your data.

 

 

3. Data Sharing

We never share your personal data with third parties for commercial purposes. However, your information may be shared in the following cases:

  • Third-party service providers: We collaborate with secure platforms for payment processing and data analysis.

  • Legal requirements: We may disclose your data if required by law.

  • Voluntary sharing: If you add members to your "Team," these users will have access to the information associated with the shared horses.

 

 

4. Data Protection

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or destruction:

  • Encryption of sensitive data (such as payment information).

  • Regular backups of our databases.

  • Strict access controls to limit access to your data.

 

 

5. Your Rights

In accordance with applicable regulations, you have the following rights:

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can request the correction of inaccurate personal data.

  • Deletion: You can request the deletion of your personal data (subject to certain legal exceptions).

  • Portability: You can request to receive your data in a machine-readable format.

  • Objection: You can object to the use of your data in certain cases.

To exercise these rights, contact us at: contact@mygroom.ch

 

 

6. Management of Premium Subscriptions

6.1. Payments

Payments for the Premium version are processed through a secure third-party platform. No credit card information is stored directly on our servers.

6.2. Cancellation

You can cancel your Premium subscription at any time via your account settings. Access to Premium features will remain available until the end of the current subscription period.

6.3. Refunds

Subscription refunds are subject to our terms and conditions (available upon request).

 

 

7. Data Retention Period

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Your information can be deleted at any time upon request.

 

 

8. Cookies and Similar Technologies

We use cookies to:

  • Improve your user experience.

  • Analyze application usage.

  • Provide you with personalized notifications and recommendations.

You can manage your cookie preferences in your device settings.

 

 

9. Changes to the Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. In the event of significant changes, we will notify you by email or through the application.

 

 

10. Contact

For any questions regarding this policy or your personal data, please contact us at:
Email: contact@mygroom.ch

 

 

By using My Groom, you acknowledge that you have read this Privacy Policy and agree to its terms.